We would like you to accept this letter as our expression of sincere appreciation for the extraordinary amount of time and effort you have made as Real Estate Agents on our behalf as buyers, enabling us to procure our new home in Burleigh Heads. From the first time we made a property enquiry with you […] Read more
We would like you to accept this letter as our expression of sincere appreciation for the extraordinary amount of time and effort you have made as Real Estate Agents on our behalf as buyers, enabling us to procure our new home in Burleigh Heads.
From the first time we made a property enquiry with you by internet and telephone in late 2004, until the finalisation of our purchase in April 2005, you made yourselves available at all hours and every day to ensure a smooth passage as possible. Rather than put any pressure on us, you took meticulous care in noting our exact requirements for a home. You listened, knew exactly what we were after and contacted us quickly when the right property came on the market. This impressed us greatly. We are very happy that you acted this way. As business and professional people in our own right, we understand the pressures and skills involved in conducting such a satisfactory transaction.
Making our purchase from interstate, we inevitably encountered unforseen difficulties. You worked diligently to overcome these. Even after having arrived and moved into our home, there were unexpected and annoying glitches with fixtures and fittings. You both took the trouble to follow these up with calm professionalism in attempt to remedy the situation as best you could. We considered this to be well above and beyond our expectations and for which we are most grateful.
We are almost settled in now and feeling truly at home here in Burleigh Heads. We hardly believe our good fortune that you found this house for us. Just as much, your easy manner, sense of humour, understanding of the whole relocation process, your honesty and friendship have gone a long way in making us feel welcome. We thank you.
Conal and Garry, we believe we are indeed fortunate to have had you represent us. We wish you well and further success in your new premises.
Mr and Mrs Eden